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☆ Remote Work Hurts Innovation Among Work Teams, Massive New Study Finds
▼ + stars: | 2023-12-19 | by ( Aki Ito | ) www.businessinsider.com time to read: +10 min

Now, though, a massive new study published in the journal Nature has shed new light on the effect of remote work on innovation. Even though remote work is a relatively new development in corporate settings, scientists and inventors have been collaborating over long distances for decades. On remote teams, by contrast, the more established collaborators tended to come up with the original idea on their own. And just because remote collaboration didn't work for innovation in the past doesn't necessarily mean it won't work in the future. But the study's findings — given the remarkable sweep of the data it examined — do suggest some guidance for companies in the age of remote work.

Persons: haven't, Carl Benedikt Frey, Frey, Watson, Crick's, they'll, who's, Slack, you'll, we're, Aki Ito Organizations: Netflix, Oxford University, University of Pittsburgh pored, Oxford, Duke University, Business Locations: Silicon Valley

☆ ChatGPT is already stealing work from freelancers
▼ + stars: | 2023-12-02 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +5 min

The popularity of ChatGPT has already led to lower earnings for some Upwork and Fiverr freelancers. AdvertisementLast year, a record 39% of the US workforce did freelance work , per the freelance platform Upwork. It's not just Upwork freelancers who are earning less. He said he's seen some freelancers' earnings fall from roughly $2,500 to $3,000 per month to around $1,000 today. Some freelancers have found work as AI content editors, which often involves editing, fact-checking, and giving a human touch to clients' AI-generated content.

Persons: ChatGPT, —, he's, @xianghui90 @oren_reshef @Zhou_Yu_AI, kbtp8uDUPU, John Burn, Murdoch, Carl Benedikt Frey, Mark Muro, it's, Fiverr, Ben Baker, Baker Organizations: Service, Washington University, New York University, Brookings Institution Locations: St, Louis, Australia, @jburnmurdoch, Oxford

☆ Tech was supposed to take everyone's job. We're still working. What happened?
▼ + stars: | 2023-10-17 | by ( Matt Turner | ) www.businessinsider.com time to read: +8 min

The ATM was supposed to wipe out bank tellers. And yet, here we are in 2023, with unemployment in the US at 3.8%, and an estimated 9.6 million jobs available. Tech typically creates more jobs overallSimply put, technology creates more jobs than it takes away. For example, there were fears that the advent of ATMs would put bank tellers out of work. And sure enough, a few years after the adoption of the ATM, there were fewer bank tellers per branch.

Persons: —, Morgan Stanley, David Autor, who's, Banks, James Bessen, Here's Morgan Stanley, Uber, Carl Benedikt Frey, Daron Acemoglu, Simon Johnson Organizations: Service, Tech, Microsoft, Microsoft Excel, National Association of Economic Research, London, Oxford Martin School Locations: London, Hollywood

☆ 10 ways artificial intelligence is changing the workplace, from writing performance reviews to making the 4-day workweek possible
▼ + stars: | 2023-07-27 | by ( Aaron Mok | ) www.businessinsider.com time to read: +13 min

Here are 10 ways AI tools such as ChatGPT have entered the workplace — and what may come out of it. Nick Patrick, the owner of the music-production company Primal Sounds Productions, told Insider he used ChatGPT to fine-tune legal contracts for clients. "You really got to find time to, like, learn this skill," Nigam previously told Insider. Companies are using AI to write their performance reviewsManagers may find writing performance reviews for their employees a tough task. He told Insider: "Any technology that increases productivity, ChatGPT included, makes a shorter workweek more feasible."

Persons: OpenAI, Nick Patrick, Shannon Ahern, hadn't, Jensen Huang, Huang, Akash Nigam, Nigam, Neil Taylor, ChatGPT, Taylor, Insider's Beatrice Nolan, Nolan, would've, Jasmine Cheng, Cheng, WorkLife, Carl Benedikt Frey, Michael Chu, iHeartMedia, Goldman Sachs, Goldman, Suumit Shah, chatbot, Anu Madgavkar, Richard Baldwin, Fran Drescher, Jezebel — Organizations: Morning, IBM, Workers, Primal Sounds Productions, Google, Twitter, Companies, Employers, Nvidia, ChatGPT, Sky News, Hulu, Spotify, Mobile, Oracle, Columbia Business School, McKinsey Global Institute, Apple, JPMorgan, Northrop Grumman, AIs, Writers Guild of America, SAG, Journalists, GMG Union of, Media Locations: Taipei, Taiwan, Oxford

☆ ChatGPT creator says AI advocates are fooling themselves if they think the technology is only going to be good for workers: 'Jobs are definitely going to go away'
▼ + stars: | 2023-07-25 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +3 min

But OpenAI CEO Sam Altman says some jobs are "definitely going to go away." New jobs could be created in their place, but not all displaced workers will benefit. In March, Goldman Sachs forecasted that 300 million full-time jobs across the globe could be disrupted — not necessarily replaced — by AI. Altman told The Atlantic that he expects better — perhaps higher-paying jobs — will be created in place of the ones that are disrupted. The question, however, is whether displaced workers will be able to navigate their way to these new gigs.

Persons: Sam Altman, Altman, he's, it'd, Jobs, Goldman Sachs, Carl Benedikt Frey, Ethan Mollick, — Organizations: Service, OpenAI, ChatGPT, Columbia Business School, University of Pennsylvania's Wharton School Locations: Wall, Silicon, Oxford

☆ Want to know how to get ready for the rise of AI? Dig into the past.
▼ + stars: | 2023-07-20 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +7 min

It's why top researchers are looking to the past as a guide to predict how generative AI could affect workers' jobs in the years and decades to come. "It's possible that in the end, we get better jobs, but in the short term, there's a lot of disruption," Mollick said. But Raymond warned that AI could produce some less-desirable outcomes for customer-service workers, particularly if customer-support chatbots become much more capable and advanced. The extent to which AI displaces jobs will depend on how quickly it scales what Mollick calls the "three levels" of work: tasks, jobs, and systems. Instead, what I would be thinking about is: How do you figure out how to use it to do your job better?"

Persons: Ethan Mollick, Mollick, Carl Benedikt Frey —, Frey, Lindsey Raymond —, —, Raymond, that's, chatbots, Oded, There's Organizations: Service, University of Pennsylvania's Wharton School, MIT Sloan School of Management, White, National Bureau of Economic Research Locations: Wall, Silicon, Oxford, COVID, Columbia

☆ If you're happy coasting at your job, you might be in trouble from AI
▼ + stars: | 2023-07-13 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +5 min

Some of them may have to work harder to keep up when AI technologies enter their workplaces. Experts told Insider AI could displace some white-collar jobs and make others more competitive. "The job tasks usually require little effort." Across the US, businesses are beginning to experiment with generative AI technologies like ChatGPT. "You will not be replaced by AI but by someone who knows what to do with AI," Oded Netzer, a Columbia Business School professor, previously told Insider.

Persons: you've, She's, I've, Goldman Sachs, Carl Benedikt Frey, Kierstin Carter, Carter, she's, she'll Organizations: Service, Columbia Business School, Oxford, Workers Locations: Wall, Silicon, Virginia, Austin , Texas

☆ Older generations have an advantage in the AI boom: people skills and experience that can't be automated away
▼ + stars: | 2023-07-05 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +3 min

Companies will want people who can use the tech but will also need skills AI can't replicate. An emphasis on soft skills could be good for older workers and bad for some remote workers. But as one Oxford economist told Insider, there's another set of workers that could benefit from an AI boom: workers with the people skills that AI can't replicate. In this future, Frey said, "it is likely that older workers with more experience in managerial positions are better placed." That's because there are simply some things AI can't do.

Persons: —, There's, Zer, Carl Benedikt Frey, Frey, " Frey Organizations: Companies, Service

☆ AI could supercharge the Gen Z takeover
▼ + stars: | 2023-07-01 | by ( Alexandra York | Jacob Zinkula | ) www.businessinsider.com time to read: +6 min

Experts told Insider that Gen Z was well positioned to capitalize on the AI boom. That could supercharge Gen Z careers, as generative AI is expected to affect millions of jobs, and companies are already seeking talent to help navigate those changes. "From that perspective, Gen Z should be in a good position to capitalize on the AI boom." Gen Zers are using AI for research and brainstormingLais Silva, a Gen Z content manager at a social-media startup, said she'd essentially replaced Google with ChatGPT. Older generations could have a competitive edge over Gen Z because of experience — if they're open to learning AI toolsThe AI revolution isn't guaranteed to be a boon for Gen Z workers.

Persons: Z, —, AJ Eckstein, He's, He'll, Eckstein isn't, they'd, Gen Zers, ChatGPT, Carl Benedikt Frey, Eckstein, Lais Silva, she'd, Morgan Young, chatbots, She'll, Oxford's Frey, Columbia's Netzer, Gen Organizations: Service, Fortune, Columbia Business School, Pew, Oxford University, Google

☆ 5 ways AI could change your job, including making it more interesting and helping to convince your boss to let your work from home
▼ + stars: | 2023-06-27 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +7 min

Insider asked several experts in AI, economics, and remote work about the multitude of ways Americans' working lives could be impacted by AI moving forward. AI could eliminate some jobs and boost competition for those that remainGenerative AI technologies like ChatGPT will likely create some jobs and replace others. But for companies with leadership that has this concern, AI productivity gains could help them forget about some of their remote work "productivity paranoia" — a factor that in theory, could help remote work persist at some businesses. "So I think the biggest AI impact will be a ton of fully remote jobs like data-entry, payroll etc going to AI." Added Frey: "Any technology that increases productivity, ChatGPT included, makes a shorter workweek more feasible."

Persons: —, there's, Goldman Sachs, Mark Muro, Carl Benedikt Frey, coders, Frey, Oded, Muro, Nick Bloom, Columbia's Netzer, Michael Chui Organizations: Service, Brookings Institution, Columbia Business School, Workers, Microsoft, New York Fed, Companies, Stanford, McKinsey Global Institute Locations: Oxford

☆ Office workers everywhere are about to face their own Uber moment
▼ + stars: | 2023-06-05 | by ( Matt Turner | ) www.businessinsider.com time to read: +5 min

In other words, the lessons learned from months or years of experience are baked into an AI tool. The rise of AI tools could help millions of new software developersMicrosoft CEO Satya Nadella for example recently told Time that AI tools could lower the barriers to entry for software developers. This doesn't mean the great software developers won't remain great software developers but the ability for more people to enter the field will increase. That's good news for many wannabe software developers, but it's also bad news for many existing ones. "But for the most part, people in these jobs will just face more competition, similar to taxi drivers as Uber proliferated."

Persons: Uber, —, you'll, Carl Benedikt Frey, Erik Brynjolfsson, Lindsey R, Raymond, Danielle Li, Satya Nadella, it's, Aki Ito, Frey Organizations: Service, Transport, Oxford Martin School, Fortune Locations: London

☆ It's becoming clear that AI is going to whack the mediocre middle of office workers
▼ + stars: | 2023-06-02 | by ( Matt Turner | ) www.businessinsider.com time to read: +7 min

More specifically, AI could disproportionately impact the middle class of white-collar workers — the folks who are mid-career, mid-ability, mid-level, and yes, in some cases, mediocre. In other words, the lessons learned from months or years of experience are baked into an AI tool. Microsoft CEO Satya Nadella for example recently told Time that the same could be true for software developers. This doesn't mean the great software developers won't remain great software developers but the ability for more people to enter the field will increase. That's good news for many wannabe software developers, but it's also bad news for many existing software developers.

Persons: —, Erik Brynjolfsson, Lindsey R, Raymond, Danielle Li, Satya Nadella, it's, Aki Ito, Carl Benedikt Frey, Uber, Frey, Mark Muro, Jacob Zinkula, Richard Baldwin, Aaron Mok Organizations: Service, Fortune, Microsoft, Oxford Martin School, London, BT Group, Workers, Brookings Institution, Geneva Graduate Institute Locations: London, British, Switzerland

☆ The AI boom could go one of 2 ways, and the path companies choose could make or break the US workforce
▼ + stars: | 2023-05-28 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +9 min

Businesses are expected to use AI to boost productivity and their profits. The adoption of AI could mean higher wages for workers — or that they lose their jobs altogether. In the years ahead, generative AI including ChatGPT could disrupt — not necessarily replace — 300 million full-time jobs across the globe, according to Goldman Sachs. Over the next decade, that AI productivity boost could increase S&P 500 profits by 30% or more, Ben Snider, a senior strategist at Goldman Sachs, told CNBC last week. "AI will make superstar companies more productive and profitable, but those profits might be achieved at the expense of other companies," he said.

☆ ChatGPT is strengthening the case for a 4-day workweek
▼ + stars: | 2023-04-04 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +7 min

Such a productivity boost could make a four-day workweek more possible. Calls for implementing a four-day workweek have picked up steam over the past year as pilot programs have described promising results. "Any technology that increases productivity, ChatGPT included, makes a shorter workweek more feasible," Carl Benedikt Frey, an Oxford economist, told Insider. 'The workweek length is up for grabs'Rep. Mark Takano, a Democrat from California, is among those advocating a four-day workweek. "Yes, ChatGPT might make a four-day workweek more feasible in principle," Frey said.

☆ Even if ChatGPT doesn't take your job, it could help another human replace you, says the economist who famously concluded AI could eliminate nearly half of US jobs
▼ + stars: | 2023-02-07 | by ( Jacob Zinkula | ) www.businessinsider.com time to read: +7 min

In 2013, Oxford economist Carl Benedikt Frey estimated that nearly half of all US jobs could be replaced by AI. So rather than having your job "outright replaced," Frey says, ChatGPT's adoption may ultimately result in a different outcome — being replaced by another human. That said, he believes the study's estimates regarding potential AI job replacement are still "broadly on target." "We may be more focusing on generating the right ideas, asking the right questions, things that are more interesting." That's because there are arguably some things ChatGPT can't learn from scouring data from millions of websites.

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